Shipping policy
Last updated: 27 October 2024
Thank you for choosing Álven Ure. We’re committed to delivering your order promptly and reliably. Below is our shipping policy with flat-rate pricing for all destinations.
1. Flat-Rate Shipping
Álven Ure offers a simplified flat-rate shipping policy for all customers worldwide.
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Standard Shipping (Worldwide): $20.00 USD flat rate on all orders.
- Estimated delivery time: 7–20 business days
- Free shipping on orders over $29.99 USD
2. Expedited Shipping Requests
If you require faster delivery, we offer expedited shipping upon request. Please contact us at urgent@alven-ure.com to arrange a manual order with expedited shipping options and customized rates for your location.
3. Order Processing
- Processing Time: Orders are processed within 1–3 business days after receiving your order confirmation. Orders placed on weekends or holidays will begin processing on the next business day.
4. Order Tracking
After your order ships, you will receive an email with a tracking number, allowing you to track your shipment.
5. Customs, Duties, and Taxes
International orders may incur additional customs fees, duties, or taxes upon arrival. These charges are not included in our prices and are the responsibility of the customer.
6. Delays and Lost Packages
While we aim for timely delivery, delays may occur. If your order does not arrive within the estimated timeframe, please reach out to us at info@alven-ure.com for assistance.
For questions or further assistance, contact us at info@alven-ure.com. Thank you for shopping with Álven Ure!