Silver Line
We plant a tree with every order.
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SPECIFICATIONS
SIZE
The length of our bands can be easily adjusted by removing a few links. You can do this yourself with the included tools or have it done by a jeweler or watchmaker. With your purchase, you'll receive special tools to make adjusting the band quick and simple.
This way, your watch will always fit perfectly!
SHIPPING & RETURN
Shipping
We strive to deliver your wooden watch as quickly and sustainably as possible. Orders are processed within 1-3 business days and shipped in eco-friendly packaging.
○ Standard Shipping: Estimated delivery within 5-10 business days.
○ Express Shipping: Estimated delivery within 2-4 business days.
If you choose to add engraving, please note that this requires an additional 2-4 business days for processing.
Returns
We want you to be completely satisfied with your wooden watch. If for any reason you’re not, you can return your purchase within 14 days of receiving it.
○ The item must be in its original, unused condition and packaging.
○ Refunds will be processed to your original payment method.
○ Please note: engraved items cannot be returned unless they are faulty or damaged.
To initiate a return, contact our support team at info@alven-ure.com. Return shipping costs may apply unless the item is faulty. However, we will do everything we can to ensure your satisfaction.
As a token of our commitment, you will always receive a 30% discount code from us after completing your return, so you can enjoy a better experience with your next purchase.